Returns and Exchange Policy

At Gypsy Lane Collective, we take pride in the high quality of all our products. In the rare instance if there is any issue with your purchase, customers can exchange within 5 days only. Please ensure that the item is unused, in its original packaging, and in resalable condition.

To initiate a return or exchange, please contact our customer service team within 5 days of receiving your order. After 5 days, we regret that we cannot accept returns or exchanges.

Kindly contact us at +971502203966 or gypsylanecollective@outlook.com. 

The following conditions apply:

• The item must be in the same condition as when it was received, including original tags and packaging.
• The cost of return shipping is the responsibility of the customer unless the item is defective or incorrect.
• Once the returned item is received and inspected, we will issue a refund or process the exchange, depending on your preference.
• For damaged or defective items, please contact us immediately, and we will guide you on the next steps to resolve the issue.
• Refunds will be issued within 28 working days to the credit card used to make the online purchase.